FAQ • Chalet Cortina d'Ampezzo

Frequently asked questions about your Dolomites stay

Q: What is included in the nightly rate for Chalet Cortina d’Ampezzo?

The nightly rate generally includes exclusive use of the chalet, bed linen, towels, Wi-Fi, heating, water, electricity, private wellness facilities, terrace and parking. Any local taxes or optional extras are clearly shown on the booking page before you confirm.

Q: Is a deposit required to confirm my booking?

Yes, a deposit is normally required to confirm your reservation. The amount and payment instructions appear during the booking process. Once the deposit has been received, your stay is confirmed and you receive a written confirmation with all details.

Q: What are the check-in and check-out times?

Check-in is usually in the afternoon and check-out in the morning on the day of departure. Exact times are provided on the booking confirmation. Guests can request different times in advance, subject to availability and cleaning schedules.

Q: Is the chalet suitable for children and families?

Yes, Chalet Cortina d’Ampezzo is well suited to families, with cozy interiors, a quiet location and many winter activities nearby. Children should be supervised, especially around the terrace, stairs and snowy or icy areas.

Q: Can I bring my pet to the chalet?

Pets may be accepted on request, depending on the period and the animal. Guests should contact the host with details about their pet before booking to confirm availability and any conditions such as an additional cleaning fee.

Here you’ll find answers to the most common questions about booking, arrival, facilities and what to expect at Chalet Cortina d’Ampezzo. If you cannot find the information you need, feel free to contact us – we are happy to help you plan your stay.

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What is included in the nightly rate for Chalet Cortina d’Ampezzo? +

The nightly rate typically includes exclusive use of the chalet, bed linen and towels, Wi-Fi, heating, water and electricity. The private wellness area, terrace and parking are also part of your stay. Any optional extras or local taxes will be clearly mentioned on the booking page before you confirm your reservation.

Is a deposit required to confirm my booking? +

Yes, a deposit is usually required to confirm your reservation. The exact amount and payment details are displayed on the booking page when you select your dates. Once the deposit is received, your stay at Chalet Cortina d’Ampezzo is fully confirmed and you will receive a written confirmation with all details.

What are the check-in and check-out times? +

Standard check-in is usually in the afternoon, while check-out takes place in the morning of your departure day. Exact times can be found on your booking confirmation. If you need a different arrival or departure time, contact us in advance and we will do our best to help, depending on availability and cleaning schedules.

Is the chalet suitable for children and families? +

Chalet Cortina d’Ampezzo is a family-friendly property and a great choice for a winter holiday with children. The cozy interiors, peaceful location and nearby winter activities offer a comfortable base for families who love nature and snow. Parents should still supervise children on the terrace, near stairs and around winter conditions such as ice or snow.

Can I bring my pet to the chalet? +

Pet policies may vary depending on the period and the size of your dog. Please contact us with details about your pet before booking so we can confirm if we are able to welcome them during your chosen dates and under which conditions (for example, an additional cleaning fee).

Chalet Cortina d’Ampezzo is the place where soft alpine light, the scent of natural wood and the quiet of the forest meet.

Location

Località Alverà, 8, 32043
Cortina d'Ampezzo

+45 35634 3444

contact@chaletcortina.com

Frequently asked questions about your Dolomites stay

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