Arrival & Check-in • Chalet Cortina d'Ampezzo

Check-in information for your stay in Cortina d'Ampezzo

We want your arrival at Chalet Cortina d’Ampezzo to feel relaxed and effortless. Below you’ll find everything you need to know about check-in, check-out and late arrivals, so you can plan your journey to the Dolomites with peace of mind.

The chalet is located just a short drive from the centre of Cortina d’Ampezzo, with easy access from the main road and private parking directly at the property. Whether you are coming by car, transfer or public transport, you will receive clear directions and a contact number before arrival.

Standard check-in
From 15:00 to 20:00. If the chalet is ready earlier, we are happy to let you know.
Check-out
Until 10:00 on departure day, so we have time to prepare the chalet for the next guests.
Late arrival
Arriving after 20:00? Please inform us in advance – we will organise a self check-in solution or a late key handover.
Early check-in / late check-out
Subject to availability and with a small supplement. Let us know your travel plans and we will do our best to accommodate you.

Before your arrival, you will receive an email with GPS location, check-in instructions and contact details. If you have any questions on the day of arrival, you can call or send us a message – we are here to help.

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Check-in FAQ – Chalet Cortina d'Ampezzo

What are the check-in and check-out times at Chalet Cortina d’Ampezzo?
Standard check-in is from 15:00 to 20:00, and check-out is until 10:00. If the chalet is ready earlier or if we can offer a later check-out, we will gladly let you know depending on availability.
Can I arrive later than 20:00?
Yes. If you expect to arrive in Cortina d’Ampezzo after 20:00, please contact us in advance. We can organise self check-in with a secure key box or a late key handover so you can access the chalet safely and comfortably.
Is parking available at the chalet?
The chalet offers free private parking directly at the property, so you can park your car just a few steps from the entrance. This is particularly convenient in winter when arriving with ski equipment or luggage.
How do I receive the exact address and directions?
After confirming your booking, you will receive a detailed email with the full address of the chalet, GPS coordinates, driving directions to Cortina d’Ampezzo and a direct phone number in case you need assistance on the way.
Can I request early check-in or late check-out?
Early check-in and late check-out are sometimes possible, but always depend on the reservation schedule for the day. If available, a small supplement may apply. Let us know your travel plans and we will try our best to accommodate you.
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The Hoteller Resort Via Serlas 27, 7500 St. Moritz, Switzerland
+45 35634 3444
contact@thehotel.com
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